Public Administration NQF Level 4

Further Education and Training Certificate: Public Administration NQF Level 4

LEVEL

NQF 4

MINIMUM REQUIREMENTS

• Grade 11 certificate
• English NQF 3 (Grade 11)
• Mathematical Literacy NQF 3 (Grade 11)
• Computer Literacy NQF 3 (Grade 11)

DESCRIPTION

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. This qualification introduces key terms, rules, concepts, principles and practices of management that will enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualised for specific sectors and industries. Provide opportunities for people to transfer between various specialisations within management. This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self-knowledge, skills, attitude and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work. Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations in South Africa.

LEARNING ASSUMED TO BE IN PLACE: 

• Communication at NQF Level 3.
• Mathematical Literacy at NQF Level 3

1. Apply public sector principles, policies and ethics to own public sector work context.
2. Apply the principles of good customer service in own public sector context.
3. Apply administrative principles in implementation of public sector procedures and work schedules.
4. Demonstrate an ability to apply the principles of problem identification and analysis.
5. Contribute towards team development in own public sector context.
6. Apply the principles of communication in own work context according to public sector communication protocol

Formative assessment: Portfolio of evidence will be submitted within two months after the training of each module. Assessment activities include evaluating all documentation produced during the process and questioning to test knowledge and ability to apply.

Final summative assessment: An Integrated Assessment will be conducted on the theoretical and practical components after all the modules are completed. During integrated assessments the assessor makes use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.

Assessors and moderators make use of a range of formative and summative assessment methods. Assessors assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

This programme is accredited by the Public Service Sector Education and training Authority (P SETA).

On completion, the following certification will be awarded:

A PSETA National Certificate: Public Administration (NQF level 5) will be awarded to all delegates who successfully complete all portfolio requirements;

or

A PSETA Statement of Results will be awarded to all delegates who successfully complete some, but not all, of the modules’ portfolio requirements. The Statement of Results will only reflect the modules successfully completed